Global Account Director, Client Services

We are seeking a smart, ambitious, and experienced media Account Director with a strong sense of curiosity and (ideally) international experience to head up a relationship with a top global advertiser. The Account Director is a critical client partner role demonstrating leadership, strategic direction, accountability, business acumen and vision for their portfolio of businesses.

Who you are…

You thrive on being in an advisory role and acting with influence comes naturally to you. You have worked with the world’s largest advertisers and actively seek to identify opportunities and challenges in order to solve them before others notice them. You enjoy helping your clients have visibility, transparency and accountability in their media activity and love working in a business that adds genuine value to your clients. You are excited when you are able to work as a true partner.  You enjoy building strong and long-lasting client relationships, and love helping your clients understand and make intelligent decisions about media. You understand that creating a good product and good technology is hard, no matter how good you are  - but you also know that it’s worthwhile and satisfying and when supported by an exceptional team, it can be a truly rewarding job. Although you relish working within a team, you enjoy working independently and with autonomy. You have excellent verbal and written skills and feel relaxed juggling many balls simultaneously.

What you’ll be doing…

• Understand your clients’ business challenges
• Developing a trusted advisor relationship with your clients
• Lead and maintain the senior relationship with your clients
• Manage all aspects of the client business providing superior customer service
• Maximise business opportunities with the promotion of growth of business with existing clients
• Responsible for you and your team meeting business KPIs and the development of business plans
• Lead and maintain all strategic channel planning activities associated with your accounts
• Build and maintain strong, long-lasting client relationships with senior advertisers
• Ensure timely and successful delivery
• Manage, develop and guide a team of smart people
• Mentor your team to maximise individuals’ growth and harness the strengths and opportunities of each team member
• Mastering our internal software and processes

You’ll need to…

• Have 10+ years’ industry experience
• Have a solid media agency with multi-media planning or investment experience and / or media audit background
• Have 3+ years’ experience as a Senior Account Director supporting international and / or domestic client requirements and managing a team
• Have a passionate thirst for knowledge and belief that technology can make businesses run smarter
• Demonstrate you can plan and strategize at a senior level
• Demonstrate ability to communicate, present and influence credibly and effectively at all levels of our clients’ organisations
• Have a persuasive and confident approach to projects
• Be a strong team player with the ability to work autonomously
• Have proven and effective team management capabilities
• Act as a positive role model through example
• Have excellent written and oral communication skills, including great attention to detail
• Think clearly under pressure and be willing to learn and grow with us
• Be numerate, with the ability to analyse problems constructively
• Have solid experience with MS Office (Particularly Excel ie. Pivot tables, V Look-ups)
• Be fluent in English preferably with a second European language
• Be eligible to live and work in the UK

Who we are…

Redmill is a privately owned media technology company, headquartered in the UK with offices in London, UK, China, and Turkey.  Founded in 2010, our sole objective is to empower international advertisers (like HSBC, Danone, Reckitt Benckiser, Rimmel London, Marc Jacobs fragrance, Cadbury, MasterCard, the manufacturers of Oreo, Finish, Dettol, Birds Eye ... to name but a few) and provide complete visibility and transparency to their advertising data.

We make great media software. And continuously enhance our portfolio of products through innovation and working hand in hand with our clients to truly understand (and deliver) what they need.

We have had phenomenal growth and are seeking high performing, experienced media professionals to join our team.

We are committed to a different way of working. We offer a friendly and supportive work culture, where our people are central to our success.

Our office is designed to be fun, creative, and interesting. At our heart we know that a happy team is a high performing team. Our business success demonstrates, we hope, how happy our people are.

If a new, exciting, and more refreshing way of working appeals, we would love to hear from you.

Benefits…

• 25 days annual leave
• Compassionate and sick leave
• Closed between Christmas and New Year
• Enhanced parental leave
• Buy/Sell up to 5 days annual leave per year
• Perkbox
• Travel insurance for business trips
• Games area
• Food and drink in the office
• Social events
• Dogs in the office
• Pension
• Season Ticket Loan
• Flexible working – 2 days per week at home
• 5% Christmas bonus
• Longevity bonus paid at 5 years